Policy

1. Introduction
Welcome to TheRhythmExperts! By using our website, you agree to comply with the following policies. These policies are designed to ensure a safe and enjoyable shopping experience for all our customers.

2. Payment Policy

  • We accept payments via credit/debit cards, UPI, net banking, and digital wallets.
  • All transactions are secured using SSL encryption.
  • Prices listed on our website are inclusive of applicable taxes unless stated otherwise.

3. Shipping Policy

  • We offer free shipping on orders above a certain amount (as mentioned on the website).
  • Orders are processed within 1-3 business days and delivered within 5-7 business days.
  • Tracking details will be provided once your order is shipped.
  • Delays due to unforeseen circumstances will be communicated to customers promptly.

4. Return & Refund Policy

  • Customers can return products within 30 days of delivery if they are unused and in original packaging.
  • Refunds will be processed within 5-10 business days upon approval of the return.
  • Items that are damaged, used, or missing parts will not be eligible for a return.
  • To initiate a return, contact our support team at ashfaqueahmad@therhythmexperts.in.

5. Warranty Policy

  • Some musical instruments and accessories come with manufacturer warranties.
  • Warranty claims must be made directly with the manufacturer or through our support team.
  • Proof of purchase is required for warranty claims.

6. Cancellation Policy

  • Orders can be canceled within 24 hours of placement before they are processed for shipping.
  • If the order has already been shipped, a return request must be initiated instead.
  • Refunds for cancellations will be processed within 3-5 business days.

7. Customer Support

  • Our support team is available Monday to Friday from 9 AM to 6 PM.
  • Contact us at ashfaqueahmad@therhythmexperts.in or +91 9004439733 / +91 9004451633 for any inquiries.

8. Privacy & Security

  • We value your privacy. Please refer to our Privacy Policy for details on how we collect and use your data.
  • We do not share your personal information with third parties without consent.

9. Updates to Policies

  • We reserve the right to modify these policies at any time.
  • Customers will be notified of significant changes via email or website updates.

By using TheRhythmExperts, you agree to these policies. For further inquiries, feel free to contact us.

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